SYMPTOMS

When you access Microsoft Outlook Web Access by using Microsoft Internet Explorer 6 or a later version of Internet Explorer, you experience one of the following symptoms.

Symptom 1
On a computer that is running Microsoft Windows Vista, you cannot perform any editing tasks that you typically expect to perform. For example, you cannot perform the following tasks:
Compose a new e-mail message
Reply to an e-mail message
Create a new contact, task, note, journal entry, or appointment
Change any configuration in the Outlook Web Access options folder

Additionally, you may receive an error message when you try to perform these tasks.
Symptom 2
On a computer on which you have installed update 912945, you must first click one time in the compose frame in Outlook Web Access before you edit text. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
 (http://support.microsoft.com/kb/912945/) Internet Explorer ActiveX update
Symptom 3 On a computer on which you have installed security update 912812 that is described in security bulletin MS06-013, you must first click one time in the compose frame in Outlook Web Access to activate the edit control.

CAUSE

Symptom 1
This behavior occurs because Windows Vista no longer includes support for the ActiveX control that is used for HTML editing in Outlook Web Access.

Symptom 2
Update 912945 requires that you click one time in an ActiveX control to enable the control in Internet Explorer 6.

Symptom 3
Security update 912812 requires that you click one time in an ActiveX control to enable the control in Internet Explorer 6.

RESOLUTION

This Microsoft Exchange Server hotfix resolves the three issues that are mentioned in the "Symptoms" section. This hotfix enables a new editor for Internet Explorer. The new editor uses an Internet Explorer "iframe" instead of an ActiveX control. After you apply hotfix 911829, you are not required to first click in the compose frame in Outlook Web Access before you edit text.

Important For this resolution to work, you must apply the hotfix to both the front-end server and to the back-end server

http://support.microsoft.com/kb/911829/en-us
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